GUIA
How to choose between rules, predictive models, and generative AI: a decision guide
A practical framework for assessing data structure, impact and risk, economic viability, and oversight before choosing an AI solution. Includes decision trees, an indicative scoring matrix, and three illustrative scenarios—not validated effectiveness studies.
22 Oct 2026
↗
GUIA
Processing invoices with AI: what to automate, what to validate, and when to stop
A practical guide to separating data extraction, accounting controls, and human approval. There is no universal accuracy or volume threshold: decisions should be based on real-invoice testing, verifiable rules, and the cost of errors.
21 Oct 2026
↗
GUIA
AI Customer Service Decision Protocol: Rules, Classification, and Generation
An operational guide for assigning the appropriate technical architecture to each support interaction type based on error cost, volume, and regulatory sensitivity, avoiding over-investment in generative models.
20 Oct 2026
↗
GUIA
Technical Triage for Repetitive Tasks: When Generative AI Is the Wrong Choice
A technical checklist to identify when deterministic rules, parsers, or conventional automation outperform generative AI in repetitive workflows. The decision hinges on data variability, error tolerance, latency, and total cost.
20 Oct 2026
↗
GUIA
Operational Triage Matrix: How to Decide Between AI, Rules, and Statistical Analysis Based on Risk and Budget
A structured protocol for classifying business tasks before selecting technology, avoiding premature adoption of generative AI when simpler, cheaper, and auditable alternatives exist.
19 Oct 2026
↗
GUIA
Analyze customer feedback with AI: choose between search, classification, and generation
Learn how to distinguish finding comments, discovering themes, applying known categories, and drafting summaries—then choose a suitable technical approach based on your data, constraints, and tolerance for errors.
18 Oct 2026
↗
GUIA
How to Choose Between Rules, Predictive Models, and Generative AI: A Triage Guide
Before investing in AI, define the decision you want to improve, the data you have, and the consequences of an error. This framework lays out four possible routes and shows what the available evidence can—and cannot—tell you.
16 Oct 2026
↗
GUIA
Processing Invoices with AI: What to Automate, What to Validate, and When to Stop the Workflow
A guide to separating extraction, validation, recording, and approval. Decide which tasks to automate based on risk, and set limits so that reading an invoice does not become authorization to pay it.
14 Oct 2026
↗
GUIA
How to Choose a Customer Service AI Solution Based on the Task, Data, and Risk
A guide to deciding which support task to test, what level of delegation to accept, and what data protections, human controls, and tests to require before expanding use.
30 Sep 2026
↗